American Peptides Data Practices

At American Peptides, we collect and use personal information primarily to operate our website, process orders, communicate with customers, provide support, and maintain the security and functionality of our services.

We aim to collect only information that is reasonably necessary for these purposes.

What Information We Collect

When you interact with American Peptides, we may collect information that you voluntarily provide, including your:

• Name

• Email address

• Telephone number

• Billing and shipping information

• Account information

• Order history

• Customer-service communications

• Information submitted through website forms

Our website may also automatically receive limited technical information, such as your IP address, browser type, device information, pages visited, referring page, and approximate access times. This information helps us operate, secure, troubleshoot, and improve the website.

How We Use Your Information

American Peptides may use personal information to:

• Process and fulfill orders

• Confirm or communicate about transactions

• Respond to customer-service inquiries

• Maintain customer accounts

• Provide order-related notifications

• Maintain business and transaction records

• Detect suspicious activity, fraud, or unauthorized access

• Maintain website security

• Analyze website performance and usage

• Improve website functionality and user experience

• Meet applicable legal or regulatory obligations

We do not use customer information to provide medical diagnoses, treatment recommendations, or advice concerning the use of research compounds.

Payment Information

Payments may be handled by independent third-party payment processors. When a third-party processor handles a transaction, payment information may be collected directly by that processor and processed according to its own privacy policy and security practices.

American Peptides does not need to store complete payment-card information when that information is handled directly by the payment processor.

When We Share Information

American Peptides may disclose information to companies or service providers that perform necessary functions on our behalf.

For example, information may be shared when necessary with:

• Payment processors

• Website hosting providers

• Shipping and fulfillment providers

• Website security providers

• Customer-support platforms

• Email or communications providers

• Website analytics providers

• Professional service providers

These parties receive information relevant to the services they provide rather than unrestricted access to customer information.

We may also disclose information when reasonably necessary to comply with applicable law, respond to valid legal processes, protect our rights or property, investigate suspected fraud or abuse, or protect the security of our users and systems.

We Do Not Sell Personal Information

American Peptides does not sell personal information to third parties for their own independent marketing purposes.

We may use third-party technology and service providers to operate our website and business. These providers may process information on our behalf as part of the services they provide.

If our data practices change in a way that materially affects how personal information is collected, used, or disclosed, we will update this Privacy Policy accordingly.

Cookies and Website Analytics

Our website may use cookies, pixels, log files, or similar technologies.

These technologies may help us:

• Keep essential website functions operating

• Remember preferences

• Maintain account or shopping functionality

• Understand website traffic

• Identify technical problems

• Measure website performance

• Improve the user experience

Third-party analytics or website services may process technical information according to their own privacy policies.

You can control or restrict cookies through your browser settings, although disabling certain cookies may prevent portions of the website from functioning as intended.

Marketing Communications

If you voluntarily provide your email address or other contact information, we may use it to communicate with you about your account, orders, inquiries, or services.

Where permitted, we may also send promotional communications.

You can unsubscribe from promotional emails by using the unsubscribe mechanism included in the message. Even after opting out of marketing communications, you may still receive necessary transactional or service-related messages, such as order confirmations or important account communications.

Information You Should Not Submit

Because American Peptides products are supplied strictly for laboratory research, customers should not submit medical histories, diagnoses, treatment information, prescription information, or other sensitive health information through ordinary website forms unless specifically requested for a legitimate and documented business purpose.

If you voluntarily provide information that is not necessary for us to provide our services, we may not be able to accommodate requests concerning that information.

Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, including order administration, customer support, accounting, security, dispute resolution, and legal or regulatory requirements.

Different categories of information may be retained for different periods.

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of in accordance with our applicable procedures and obligations.

Data Security

We use reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot promise absolute security of information transmitted through the internet.

Your Privacy Choices

Depending on your location and applicable law, you may have rights concerning personal information we maintain about you, including rights to request access, correction, deletion, or information about our handling of your data.

Requests may be subject to applicable legal requirements and reasonable verification procedures.

To make a privacy-related request, contact American Peptides using the contact information provided on our website.

Changes to Our Data Practices

Our privacy practices may change as our website, technology, services, or legal obligations develop.

If we make material changes to the way we collect, use, or disclose personal information, we will update this Privacy Policy and revise the Last Updated date.

We encourage visitors to review this page periodically so they understand how American Peptides handles personal information.